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23.7 Creating Users and Roles

This section describes how to create users and roles.

Creating a Role


It is not possible to save a new user without an assigned role. It is recommended to create Roles before creating Users.

To create a role, do the following:

  1. Select Roles from the Settings menu (gear icon). The Roles page is displayed.

  2. On the Roles page, click Create. The Create Role page is displayed.

  3. On the Details tab, enter a name in the Role Name field and add a description of the role.

    If you are using an external authentication system, such as LDAP or Active Directory, enter the external role name in the External Roles field.


    Comma-separated strings, such as CN=mem_manager,CN=mem_dev_manager,CN=service_manager, are supported.

  4. Click Permissions to open the Permissions tab.

  5. If this role applies to a specific group only, select Group-Specific Permission, and select the required group from the drop-down list.

  6. Define your permissions as required. For more information, see Section 23.3, “Monitored Assets Permissions” and Section 23.4, “Monitoring Services”

  7. If users exist, you can add them to this Role using the Assigned Users tab.

    To add a user, click on the user name in the Available Users field. The user is moved to the Assigned Users field.

  8. Click Save to save your changes, or click Cancel to discard your changes.

Creating a User

This section describes how to create a user.

To create a user, do the following:

  1. Select Users from the Settings menu (gear icon). The Users page is displayed.

  2. Click Create. The Create User page is displayed.

  3. Enter the following:

    • User Login: the username the user uses to login.

    • Full Name: the user's full name.

    • Password: the user's password.

    • Confirm Password: enter the user's password again.

    • Authenticate this user using LDAP: select only if you intend to use LDAP to authenticate this user.

  4. It is not possible to save a user without assigning the user to a Role.

    Select the Assign Roles tab.

  5. Assign roles to the user by clicking the required role in the Available Roles field.

  6. Save your changes.


It is not possible to edit a user's role, if the user is authenticated by LDAP and their role is also provided by LDAP.